Vianet Nepal 6.3.3

Vianet Mobile App serves as a convenient self-service tool designed for Vianet Customers. With the app, customers can efficiently oversee their services, request support, make payments, renew subscriptions, order ViaTV, refer friends for rewards, and access a host of additional features.

Key features of the Vianet Mobile App that cater to customer needs include:

• Easily addressing queries or seeking support by creating tickets, monitoring status updates, and engaging in chat with the customer care team.
• Receiving prompt notifications from Vianet concerning network issues, maintenance schedules, expiration alerts, special offers, and more for enhanced connectivity.
• Earning rewards through simple referrals within the app and managing accumulated reward points effortlessly.
• Conveniently handling billing and payments by viewing and settling pending or past bills, as well as renewing services seamlessly with a single click.
• Efficiently managing account details by staying informed about expiration dates and package details, monitoring data usage, updating contact information, and uploading necessary documents as required.
• Exercising control over services by adjusting WiFi Router settings such as password changes, device monitoring, WiFi Channel modifications, and more for a tailored experience.
• Streamlining account management tasks by easily adding, editing, or removing multiple accounts and overseeing various service statuses using the same platform through the switch user feature.